FAQs
You've got questions... we've got answers.
If we haven't answered your question below, please shoot us an email and we'll get right back to you with an answer:
help@fleksfootwear.com
We offer priority shipping to most addresses in the U.S. The shipping options available for your address will be displayed at checkout.
If you happen to live in the Central Coast area you can pick up at our warehouse in Goleta, CA. Select 'local pickup' at checkout.
For our full shipping policy, please see Shipping Policy.
We're proud to offer a 90 Day Satisfaction Guarantee, which means you have 90 days after receiving your item to request a return. To initiate a return, contact us at help@fleksfootwear.com.
Items sent back to us without first requesting a return will not be accepted. For orders placed in the United States, we will send you a return shipping label. For international orders, we will send you instructions for where to send your package. We do not pay the return shipping fee for international orders.For the full terms and conditions, please see our Return Policy.
A confirmation email was sent to the email address thath you used when you placed your order. There is a link in this email that you can use to check the status of the order.
If you elected to create an account, you can access your order history by logging into your account: Login here.
If you have not created an account, you can register with the email address you used to place your order: Create an Account.